090978.org - A weblog about developing umbraco - an open source .NET based Content Management Platform, written by Niels Hartvig. Click here to get back to the frontpage of the weblog

1.2.2002
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Happy new year! Hopefully you came happy and safe into '02 - and may it continue that way. If I was a believer I would pray for peace in middle east and rest of the world - but I'm not, so I'll just hope...

Anyway, it's D-day today for me... that is Dell-day, my new laptop should arrive within a couple of hours - looks like a good way of starting the new year - by installing! :o)

I'd spend some of the holiday-time by reading some books about Steve Jobs. Reading The Second Coming right now, and it's really breathtaking - an instant recommendation. But also the children book on him - a so called techie series. It's really cute and a quick read and with comments like (about the apple-split in 85) "and as you can imagine that's not funny even for a guy like Steve" - you just can't help smiling :-)

I just love the marketing dep. at apple! The tagline for MacWorld 2002 is just simply "insanely" amazing: "Beyond the rumor sites. Way beyond" :o)

Track and trace or track with tricks
According to Dell's track and trace system I was supposed to get my machine today. "But well erm, your machine you say", says the very kind telephone supporter at Dell logistics firm and continues "Ehm, I can see that according to the track and trace system you were supposed to get it today. Ehm, but we have never seen the package (pause) actually it seems like it hasn't left Ireland yet...". Now I try to ask for the whole idea behind track and trace, and the poor phoner tried to make everything good again: "Now, listen Niels! Well, we'll probably get the package tomorrow and then we'll send it to you!". "That meens that I'll get i tomorrow", I respond. Uhm, no not exactly - "If we're lucky you'll get it friday". Now I get a little bit frustrated, but I don't want to borther the poor support-employee anymore. So I just tell him that I'm so happy about the fantastic service you get when you buy a 5000$ laptop - not in anyway understanding the irony he responds: "Yes, we are also very proud about our service..." DOH!!!




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